Client Kit
Terms of Use
These terms explain how you may use the Client Kit website, document builder, digital product, and supporting materials provided through the service.
Use of the website
By using this website, you agree to use it only for lawful purposes and in a way that does not damage, disrupt, overload, or interfere with the website, the service, or other users.
What Client Kit provides
Client Kit is a digital onboarding product designed to help personal trainers and coaches organise the first setup stage of working with a client.
The product may include a document builder, generated onboarding documents, supporting materials, and a simple tracker sheet to help keep client setup information organised.
Client Kit is not a CRM, not business management software, not legal software, and not a complete back-office operations system.
Builder and generated documents
The builder allows you to create and customise documents using your own business details, service information, pricing, policies, and client onboarding wording.
You are responsible for carefully reviewing all generated content before using it with clients.
You must make sure the documents are suitable for your own business, services, qualifications, insurance position, client base, and local legal or professional requirements.
Not legal advice
Client Kit and its materials are provided for general informational, organisational, and practical business use only.
Nothing on this website, within the builder, or within the generated documents constitutes legal advice.
If you need legal advice, have a complex situation, or are unsure whether a document is appropriate for your business, you should consult a qualified solicitor or another suitable professional.
Licence to use the product
When you purchase Client Kit, you are granted a non-exclusive, non-transferable licence to use the product, generated documents, and supporting materials for your own personal training or coaching business.
You may customise and reuse the generated documents within your own business.
You may not resell, redistribute, republish, share, copy for sale, or offer the product, templates, document structure, generated outputs, or supporting materials as standalone products or as part of a competing service.
Digital access and delivery
Client Kit is a digital product. Access is provided after a verified purchase.
You are responsible for providing a valid email address at checkout and for keeping your own access details secure.
We are not responsible for failed delivery where an incorrect email address is provided or where your email provider blocks, filters, or delays delivery.
Refunds
Because Client Kit is a digital product with access provided after purchase, refunds are generally not available once access has been granted, unless required by law.
This does not affect any statutory rights you may have.
User responsibility
You are responsible for how you use Client Kit within your business, including any changes you make to the documents, how you present them to clients, and how you store or manage client information.
You are also responsible for ensuring that your onboarding process, client communications, qualifications, insurance, policies, and professional practices are appropriate for the services you provide.
Limitation of liability
To the fullest extent permitted by law, we are not responsible for any legal, regulatory, financial, professional, or business outcomes arising from your use of Client Kit.
We do not guarantee that the product will meet every requirement of your business or that the documents will be suitable for every client, service, or situation.
Availability and changes
We may update, improve, remove, or change parts of the website, builder, product, or supporting materials from time to time.
We aim to keep the service available, but we do not guarantee that the website or product access will always be uninterrupted, error-free, or available at all times.
Changes to these terms
We may update these terms from time to time to reflect product, legal, or operational changes. The latest version will always be published on this page.
Continued use of the website or product after updated terms are published means you accept the revised terms.
Contact
If you have questions about these terms, please use the contact page or the support email shown on the site.